We offer Free Delivery inside UAE for any orders over 350 AED. Any orders less than 350 AED will be charged a flat rate of 15.00 AED (non refundable).
For GCC countries (Saudi Arabia, Oman, Kuwait, Bahrain, Qatar) the charges vary according to the weight of the items. The current charges are as follows:
0.1kg - 1.0kg 62.00AED
1.1kg - 2.0kg 86.00AED
2.1kg - 3.0kg 110.00AED
3.1kg - 4.0kg 134.00AED
4.1kg - 5.0kg 158.00AED
5.1kg - 6.0kg 182.00AED
6.1kg - 7.0kg 206.00AED
7.1kg - 8.0kg 230.00AED
8.1kg - 9.0kg 254.00AED
9.1kg - 10.0kg 278.00AED
For local (UAE) deliveries we use local (UAE) courier company which will deliver your order right to your doorstep. Usually it takes 1-3 working days for your item to reach you.
For GCC deliveries we use Emirates Post's Mumtas Post Service (EMS) which is trackable and reliable and it usually takes 3-5 working days for your item to reach you.
For any other countires please contact our team for the rates and assistance.
We can also send the items through the TNT/FedEx/DHL's international recorded shipping services by client's request.
If you ordered multiple items but different times/days to the same address, they may come separately as we cannot guarantee delivery of all the items on the same day. We always make sure to despatch your items on time. If there is any delay in dispatching your item, we will notify you about as soon as we can. However you can contact us anytime if the items are not delivered within the time period we specify in the Order Confirmation Email. Just send email to firstname.lastname@example.org quoting the order number contained in your Order Confirmation Email.
Once the items have been delivered to the delivery address you specified when placing your order from that point onwards, responsibility for loss, breakage and damage passes on to the customer.
Please not that ownership of items purchased does not pass to the customer until we don't receive a full payment for it.
Delivery company will call you before delivering the item(s) to you to arrange your delivery.